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Friday August 19, 2005
Airport crash
“Unfortunately with technology you have periods where things happen.”
Really, though, is it unreasonable to want certain computer systems to have 100% uptime? Apparently, US Customs isn’t important enough, but yes, plenty of computer systems don’t ever crash. Smart people have figured out ways to keep computers running 100% of the time. Generally, the problems start when Bill Gates enters the picture. Is it a big deal to be standing around for a few hours in the heat because of a computer crash? Maybe not. And, in all honesty, we have no way of knowing whether Customs’ computers are running Windows (and even if they are, this might not have been related to Windows’ famous security holes). But this stinks. And nobody should have to tell Customs to keep certain systems separate from their employees’ Outlook.
Update: Why did the computer shutdown have a much larger impact at MIA then anywhere else? Natch, airport officials blame Customs understaffing, and Customs blames the Airport’s outdated facilities.
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